Starify Customer Experience
Turn scattered feedback into structured truth.
Stop guessing. Understand exactly what guests are experiencing across every location and shift, with a single, AI-powered operational view.
The AI Advantage
From chaos to clarity in Milliseconds
Raw Guest Feedback
Unstructured • Manual Review Required
"Food was okay but service was really slow. Waited 20 minutes for water. Server seemed nice though..."
"Tables weren't clean when we arrived. Had to ask twice. Food good but experience could be better."
"Order was wrong twice. Staff friendly but communication issue somewhere in the kitchen..."
+ 847 more unread comments
AI-Structured Insights
Auto-Categorized • Actionable • Real-Time
Top Themes (Last 7 Days)
- Speed 342 mentions
- Friendliness 189 mentions
- Accuracy 276 mentions
- Cleanliness 298 mentions
Focus coaching on speed and cleanliness for next 2 shifts
Emerging Issues
Detect issues before they spread and highlight moments where service is slipping.
Live Location Monitor
Real-time service quality tracking
Location A
Status: Optimal
- Cleanliness 4.8
- Service Speed 4.7
- Performance 5.0
Location B
Alert: Cleanliness Dropping
Last 3 shifts trending down
- Cleanliness 3.2
- Service Speed 4.8
- Performance 4.9
Location C
Status: Optimal
- Cleanliness 4.9
- Service Speed 4.8
- Performance 4.9
Location D
Status: Optimal
- Cleanliness 4.7
- Service Speed 4.9
- Performance 5.0
Total Locations
4
Active Alerts
1
Auto-Interventions
1
Avg Response Time
2.1m
For Operators
Operators get actionable insights, trend alerts, and practical next steps to fix friction fast.
Replicate what's working, and drive consistent guest experiences—without living inside spreadsheets or reading thousands of comments.
Investigate Wait Time Anomaly
Next Step: Check FOH staffing levels during peak hours
Replicate Success Story: Store #14
Speed +28%
Replicate: Speed of Service workflow to 3 underperforming locations
Trend Alert: Accuracy is Slipping — Location B
-12% over 7 days
Review kitchen order verification process and staff training